Our lawyers keep up with the latest trends and issues in New Zealand law and business, and regularly publish articles and reports on current topics.
Most businesses know (or should know!) about the Fair Trading Act 1986 (FTA) and the Consumer Guarantees Act 1993 (CGA) – essentially they impose loads of obligations on people who are “in trade”. In case your memory is a bit hazy, we’ve summarised 10 key points you need to know about these consumer laws.
The Commerce Commission has released its 2016/17 Consumer Issues Report. The report identifies key issues and emerging risks that have the potential to affect consumers in New Zealand.
The Fair Trading Act 1986 (FTA) makes it an offence for businesses to engage in conduct that is, or is likely to be, misleading or deceptive. The FTA also includes more specific offences such as engaging in conduct that is liable to mislead the public as to the nature, characteristics, quantity, manufacturing process or suitability for purpose of goods and services. Summarised below are a number of recent FTA convictions for, what in hindsight appear to be, blatant misleading conduct.
Safeguarding privacy and cyber security are key concerns for businesses and consumers in 2016. This article looks at the latest public research and what this means for you.
In March 2015 new rules came into force prohibiting the use of “unfair” terms in standard form consumer contracts.
In February 2016 the Commerce Commission released a report on unfair contract terms (UCT) in the telecommunications sector. The full report, available here, contains the first industry review by the Commerce Commission.