The Commission's findings
The Commission identified a wide range of potentially unfair terms in energy retail contracts, the most common being terms that:
The Commission worked with the companies involved to amend the relevant contracts.
How does this affect my business?
The Commission has set a high bar and determined that a number of market standard clauses are unfair. If your business uses standard form consumer contracts, then we recommend that you review the terms in light of the Commission’s comments following the telco and energy retail reviews. We are happy to help you with this.
The information contained in this publication is of a general nature and is not intended as legal advice. It is important that you seek legal advice that is specific to your circumstances.
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Darryl King, PARTNER