Consumer law

The last 10 years has seen a marked increase in the scale and scope of New Zealand laws protecting consumers.

We provide specialist advice on a wide range of consumer law issues including the Fair Trading Act, the Consumer Guarantees Act, privacy issues, sales and promotional law, industry-specific legislation and e-commerce.

Consumer laws have far-reaching consequences for businesses that sell goods or services either directly or indirectly to consumers.  Failing to comply with consumer law obligations may expose your business to fines, significant costs, loss of profit and damage to your business reputation.
Our expertise
  • Drafting commercial contracts including terms of trade for consumers, supply agreements and distribution agreements
  • Reviewing sales and promotional material for all media (eg television, print, online, radio) prior to publication
  • Drafting privacy policies
  • Assisting clients to prepare press releases
  • Drafting compliance programmes
  • Representing clients at Commerce Commission hearings, tribunal and authority hearings
  • Providing advice on changes to consumer law legislation including drafting submissions
  • ​Advising clients on their on-line selling requirements and strategies
​Consumer law experience
  • Advising a large multi-franchise company on comparative advertising issues.
  • Representing a publicly-listed company at an advertising Standards Authority hearing and Commerce Commission investigation.
  • Reviewing marketing and promotional content for advertisements for a large food wholesaler and retailer.
  • Reviewing and redrafting terms of trade, distribution and supply agreements for a global brand of honey.
  • Drafting terms and conditions for a private school.
  • Advising a large food and beverage manufacturer on its product labelling requirements.
  • Revising the retail client terms for a foreign exchange/currency service provider.
Key contacts
Darryl Key Contact
Darryl King
Business Law

Level 13, 41 Shortland Street, Auckland 1010, New Zealand

PO Box 3451, Auckland 1140, New Zealand

+64 9 303 3849

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